
68 GIRLS Loyalty Program
FAQs
About Membership Validity and Tiers
Can I enjoy my membership privileges at offline stores if I registered my membership via 6IXTY8IGHT official website or mobile APP?
Sure! Simply provide your registered mobile number or email before checkout at offline stores, then you can enjoy your membership privileges including points rewards, birthday shopping coupon, and more!
How long will the membership last?
The membership for Basic member will be valid for 2 years from the last purchase. If there is no purchase record for more than 2 years, the member account will be automatically deleted by the system. All member points and unused coupons in the member account will also be forfeited.
For Gold / Pink members, the membership will be valid for one year from the date of upgrade. When the membership expires, your membership tier will be adjusted based on your accumulated spending in the last 1 year. If the accumulated spending meets the requirement of Gold / Pink membership, then the membership tier will remain the same. If the accumulated spending does not meet the requirement, your membership tier will be downgraded accordingly.
About Member Points and Member Privileges
When will my member account reflect the member points that I earned after purchase?
Member points will be delivered to your member account within 3 working days after purchase.
I become a Gold / Pink member in my birthday month. Will I receive my birthday shopping coupon?
Member birthday shopping coupon will be issued to birthday members on the first day of each month according to the membership tiers. In case of membership tier upgrade happens after the first day of the month, birthday shopping coupon will not be issued for that birthday month in the same year.
Why I could not receive my birthday shopping coupon?
Members who become Gold / Pink member or entered their birthday information within their birthday month, will not receive any birthday shopping coupon in that month but will receive it in their next birthday month.
Where can I check my member coupon or member points?
You may login your account in 6IXTY8IGHT official website and check your member coupon or current member points from “My Account” > “My Points” or “My Coupon” page.
If you use 6IXTY8IGHT mobile APP, you may login your account and check your member coupon and current member points from “My Account” > “My Points/vouchers”. Scroll down the page to refresh the data if the page is blank or showing “Points: 0”.
What should I do if I did not receive my entitled points or coupon?
For inquiries related to member points or coupon, please contact our Customer Service Team (eshophk@6ixty8ight.com) and provide relevant information such as your registered email or mobile number, sales receipt, etc. We will follow up your case and provide you assistance as soon as possible.
Terms and Conditions
About Member Points Rewards and Redemption
1. Basic and Gold members can earn 1 member point for every HK$1 spending. Pink members can earn 2 member points for every HK$1 spending. Member points are distributed based on the net spending amount after all discounts and offers have been calculated.
2. Every 100 member points can be redeemed as HK$5 upon purchase.
3. Member points will be expired after 1 year, on the last day of the same month. All expired member points will be automatically cleared and will not be reissued.
4. Member points will be delivered to the member account within 3 working days after purchase. For online purchase, if member points have been redeemed and product return application has been submitted afterwards, the redeemed member points will be returned to the member account within 3 working days after the return application is completed.
About 10% off Welcome Coupon
1. 10% off welcome coupon will be issued to newly registered members only and is valid for 7 days upon membership registration and can be used at Hong Kong & Macau offline stores, official website or mobile APP.
2. No minimum spending required. 10% off welcome coupon is applicable on regular-priced items, discounted items, and combo set items. But it cannot be used in conjunction with any other coupons or promotion offers. Each purchase accepts one member offer only (except member points rewards and redemption).
3. For online purchase that have used 10% off welcome coupon, in case of any product returns, the coupon will not be re-issued.
About Member Birthday Shopping Coupon
1. Member birthday shopping coupon will be issued on the first day of each month to birthday members according to their membership tiers. Gold members can receive HK$25 birthday shopping coupon and pink members can receive HK$50 birthday shopping coupon.
2. Only members who have completed their birthday information in their membership profile before their birthday month are entitled to receive a birthday shopping coupon. Members who become Gold / Pink members within their birthday month, or any member who completed birthday information within their birthday month, will receive the birthday shopping coupon in their next birthday month.
3. Birthday shopping coupon is valid till the last day of the birthday month and can be used at Hong Kong & Macau offline stores, official website or mobile APP.
4. No minimum spending required. Birthday shopping coupon can be redeemed as HK$25 / HK$50 upon purchase of any regular-priced items, discounted items or combo set items. But it cannot be used in conjunction with any other coupons or promotion offers. Each purchase accepts one member offer only (except member points rewards and redemption).
5. For online purchase that have used birthday shopping coupon, in case of any product returns, the coupon will not be re-issued.
About Loyalty Program
1. Members must select “Hong Kong / Macau” region upon membership registration in order to enjoy the above membership privileges. Membership region cannot be changed once registration is completed.
2. All kinds of member coupons will not be re-issued once the coupon has been used during purchase.
3. Each person can hold one membership only. If duplicate registration or holding of multiple memberships is found, 6IXTY 8IGHT Limited has the right to suspend or terminate such membership without prior notice and forfeit all accumulated member points and unused coupons immediately.
4. All personal data collected from members is for internal use and member communications only, including but not limited to the following purposes:
Daily operation and management of loyalty program;
Notifying members about the latest products and promotion information, or any amendments of the loyalty program;
Delivering member offers or benefits that are customized based on the members’ personal data or purchase record;
Processing and analyzing members’ personal data or purchase record to better understand members’ buying behaviour, characteristics and needs.
5. 6IXTY 8IGHT Limited reserves the right to amend any of the details of the loyalty program, including any or all of the mechanisms, benefits, terms and conditions, without any prior notice. In case of any disputes, 6IXTY 8IGHT Limited reserves the right of final decision.
